At Spumora, we value our customers and are always ready to assist you. If you have any questions related to your order, product inquiries, or need support, our team will be happy to help.
Received the Wrong Product
If you have received an incorrect item in your order, please contact us within 48 hours of delivery.
Kindly send an email to help@spumora.com
with your order ID and details of the issue, and our support team will review your request and assist you as quickly as possible.
Received a Damaged Product
If your order arrives damaged, please inform us within 48 hours of receiving the product.
To help us resolve the issue quickly, please email help@spumora.com
with:
- Your order ID
- A clear Video of the damaged product
- A brief description of the issue
Our team will review your request and provide a suitable resolution at the earliest.
Order Cancellation
Orders can be cancelled within 3 hours of placing the order.
If you wish to cancel your order within this timeframe, please contact us immediately at help@spumora.com
with your order details.
General Queries
For any questions related to:
- Orders
- Products
- Shipping
- Website support
You may contact us via email and our team will respond as soon as possible.